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TOWN OF NIAGARA-ON-THE-LAKE2022 - 2027 STRATEGIC PLAN COMMUNITY DASHBOARD |
OPTIMIZE ORGANIZATIONAL EXCELLENCE
Launch New Service Delivery Request Database
Action Item
Develop a Customer Experience Plan
Status Update
The Town's new Service Delivery Database was launched in January 2024. The database is in use and continually monitored for changes and enhancements, with customer feedback being received.
Legend: 
Above Target | 
On Target | 
At Risk | 
Below Target | 
Not Started | 
Complete | 
On Pause
Above Target | On Target | At Risk | Below Target | Not Started | Complete | On Pause