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TOWN OF NIAGARA-ON-THE-LAKE2022 - 2027 STRATEGIC PLAN COMMUNITY DASHBOARD |
OPTIMIZE ORGANIZATIONAL EXCELLENCE
Identify opportunities and create prioritized list
Action Item
Seek digital transformation opportunities
Status Update
Staff have actively pursued digital transformation, identifying key areas for improvement and prioritizing initiatives. This has led to online building permits and inspection booking, an online Special Events form, an updated service delivery process, a Website Accessibility Plan, and a Strategic Plan Dashboard —advancing service modernization and accessibility.
Legend: 
Above Target | 
On Target | 
At Risk | 
Below Target | 
Not Started | 
Complete | 
On Pause
Above Target | On Target | At Risk | Below Target | Not Started | Complete | On Pause