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TOWN OF NIAGARA-ON-THE-LAKE2022 - 2027 STRATEGIC PLAN COMMUNITY DASHBOARD |
OPTIMIZE ORGANIZATIONAL EXCELLENCE
Introduce new service options (i.e., extended hours)
Action Item
Consider multi-faceted service options and methods
Status Update
New service options have been implemented to expand self-serve access for residents outside of business hours. Enhancements include the rollout of DocuPet, an online building inspection request form, an online parking pass process, and an upgraded snowplow tracker, with ongoing discussions and funding considerations focused on identifying additional opportunities.
Legend: 
Above Target | 
On Target | 
At Risk | 
Below Target | 
Not Started | 
Complete | 
On Pause
Above Target | On Target | At Risk | Below Target | Not Started | Complete | On Pause