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TOWN OF NIAGARA-ON-THE-LAKE

2022 - 2027 STRATEGIC PLAN COMMUNITY DASHBOARD
Strategic Plan Status Summary
VIBRANT &
COMPLETE COMMUNITY
GOOD
GOVERNANCE
ENRICH COMMUNITY ASSETS,
ENVIRONMENT, & INFRASTRUCTURE
OPTIMIZE
ORGANIZATIONAL EXCELLENCE
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OPTIMIZE ORGANIZATIONAL EXCELLENCE

Create Customer Experience training manual

Action Item

Maintain a robust training model

Status Update

Customer Experience training resources are available within the internal Knowledge Base (iKNOW),  launched in the first quarter of 2024.

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1593 Four Mile Creek Road
Virgil, ON L0S 1T0
Contact: 905-468-3266
www.notl.com