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TOWN OF NIAGARA-ON-THE-LAKE2022 - 2027 STRATEGIC PLAN COMMUNITY DASHBOARD |
OPTIMIZE ORGANIZATIONAL EXCELLENCE
Provide cultural sensitivity training to Staff
Action Item
Employ diversity, equity, and inclusion strategies to inform internal practices and service delivery
Status Update
Cultural sensitivity training continues to be integrated into the Town’s annual training program and forms part of the all-Staff Customer Experience training that was completed in June of 2026.
Legend: 
Above Target | 
On Target | 
At Risk | 
Below Target | 
Not Started | 
Complete | 
On Pause
Above Target | On Target | At Risk | Below Target | Not Started | Complete | On Pause