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TOWN OF NIAGARA-ON-THE-LAKE2022 - 2027 STRATEGIC PLAN COMMUNITY DASHBOARD |
OPTIMIZE ORGANIZATIONAL EXCELLENCE
Roll out internal Knowledge Base
Action Item
Consider multi-faceted service options and methods
Status Update
The internal knowledge base (iKNOW), launched in January 2024, supports Staff by providing access to key information and resources. This functionality will transition to the new CRM to support a more integrated approach to service delivery.
Legend: 
Above Target | 
On Target | 
At Risk | 
Below Target | 
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On Pause
Above Target | On Target | At Risk | Below Target | Not Started | Complete | On Pause